contact center
US /ˈkɑːntækt ˌsentər/
UK /ˈkɑːntækt ˌsentər/
1.
pusat hubungan, pusat panggilan
a central point from which all customer contacts are managed, including phone calls, emails, chats, and social media interactions
:
•
Our new contact center handles all customer inquiries efficiently.
Pusat hubungan baharu kami mengendalikan semua pertanyaan pelanggan dengan cekap.
•
The company invested heavily in upgrading its contact center technology.
Syarikat itu melabur besar-besaran dalam menaik taraf teknologi pusat hubungannya.