call center
US /ˈkɑːl ˌsen.tər/
UK /ˈkɑːl ˌsen.tər/
1.
pusat panggilan, pusat khidmat pelanggan
an office where people answer questions or sell products by telephone
:
•
The customer service team works in the call center.
Pasukan perkhidmatan pelanggan bekerja di pusat panggilan.
•
Many companies outsource their customer support to a call center.
Banyak syarikat mengalih keluar sokongan pelanggan mereka ke pusat panggilan.