customer relationship management
US /ˌkʌstəmər rɪˈleɪʃənʃɪp ˈmænɪdʒmənt/
UK /ˌkʌstəmər rɪˈleɪʃənʃɪp ˈmænɪdʒmənt/

1.
manajemen hubungan pelanggan
a strategy for managing all your company's relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
:
•
Effective customer relationship management is crucial for business growth.
Manajemen hubungan pelanggan yang efektif sangat penting untuk pertumbuhan bisnis.
•
Our company implemented a new customer relationship management system last year.
Perusahaan kami menerapkan sistem manajemen hubungan pelanggan baru tahun lalu.
: