Arti kata CRM dalam bahasa Indonesia
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CRM
US /siː.ɑːrˈem/
UK /siː.ɑːrˈem/
Singkatan
1.
manajemen hubungan pelanggan
Customer Relationship Management, a strategy for managing an organization's interactions with customers and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.
Contoh:
•
Our company implemented a new CRM system to improve customer service.
Perusahaan kami menerapkan sistem CRM baru untuk meningkatkan layanan pelanggan.
•
Effective CRM helps businesses build stronger relationships with their clients.
CRM yang efektif membantu bisnis membangun hubungan yang lebih kuat dengan klien mereka.
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