call center
US /ˈkɑːl ˌsen.tər/
UK /ˈkɑːl ˌsen.tər/
1.
pusat panggilan, pusat layanan pelanggan
an office where people answer questions or sell products by telephone
:
•
The customer service team works in the call center.
Tim layanan pelanggan bekerja di pusat panggilan.
•
Many companies outsource their customer support to a call center.
Banyak perusahaan mengalihdayakan dukungan pelanggan mereka ke pusat panggilan.