help desk
US /ˈhelp desk/
UK /ˈhelp desk/

1.
mesa de ayuda, soporte técnico
a service that provides information and support to computer users, especially within a company or organization
:
•
I called the help desk to report a problem with my software.
Llamé a la mesa de ayuda para reportar un problema con mi software.
•
Our company provides 24/7 help desk support for all employees.
Nuestra empresa ofrece soporte de mesa de ayuda 24/7 para todos los empleados.