give someone the runaround
US /ɡɪv ˈsʌmˌwʌn ðə ˈrʌnəˌraʊnd/
UK /ɡɪv ˈsʌmˌwʌn ðə ˈrʌnəˌraʊnd/

1.
dar largas, marear la perdiz
to intentionally give someone unhelpful or confusing information, or to send them to many different people or places, in order to avoid helping them
:
•
I've been trying to get a refund for weeks, but they keep giving me the runaround.
Llevo semanas intentando conseguir un reembolso, pero no paran de darme largas.
•
The customer service representative just gave me the runaround when I asked about my order status.
El representante de atención al cliente simplemente me dio largas cuando pregunté por el estado de mi pedido.