Meaning of the word "customer relationship management" in English
What does "customer relationship management" mean in English? Explore the meaning, pronunciation, and specific usage of this word with Lingoland.
customer relationship management
US /ˌkʌstəmər rɪˈleɪʃənʃɪp ˈmænɪdʒmənt/
UK /ˌkʌstəmər rɪˈleɪʃənʃɪp ˈmænɪdʒmənt/
Noun
1.
a strategy for managing all your company's relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
Example:
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Effective customer relationship management is crucial for business growth.
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Our company implemented a new customer relationship management system last year.
Synonym:
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