customer advocacy
US /ˈkʌstəmər ˈædvəkəsi/
UK /ˈkʌstəmər ˈædvəkəsi/
1.
客户拥护, 客户口碑
the promotion of a company or its products and services by customers who are satisfied with them
:
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Strong customer advocacy is crucial for building a reputable brand.
强大的客户拥护对于建立有声誉的品牌至关重要。
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Our marketing strategy focuses on generating more customer advocacy through excellent service.
我们的营销策略侧重于通过卓越的服务产生更多的客户拥护。