TQM
US /ˌtiː kjuː ˈem/
UK /ˌtiː kjuː ˈem/
1.
全面品質管理, TQM
Total Quality Management: a system of management based on the principle that every staff member must be committed to maintaining high standards of work in every aspect of a company's operations.
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The company implemented TQM to improve customer satisfaction.
該公司實施了全面品質管理以提高客戶滿意度。
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TQM emphasizes continuous improvement and employee involvement.
全面品質管理強調持續改進和員工參與。