total quality management
US /ˌtoʊt̬l ˈkwɑːlət̬i ˈmænɪdʒmənt/
UK /ˌtoʊt̬l ˈkwɑːlət̬i ˈmænɪdʒmənt/
1.
全面品質管理, TQM
a system of management based on the principle that every staff member must be committed to maintaining high standards of work in every aspect of a company's operations.
:
•
Our company implemented Total Quality Management to improve customer satisfaction.
我們公司實施了全面品質管理以提高客戶滿意度。
•
TQM emphasizes continuous improvement and employee involvement.
全面品質管理強調持續改進和員工參與。
: