contact center
US /ˈkɑːntækt ˌsentər/
UK /ˈkɑːntækt ˌsentər/
1.
centro de contato, call center
a central point from which all customer contacts are managed, including phone calls, emails, chats, and social media interactions
:
•
Our new contact center handles all customer inquiries efficiently.
Nosso novo centro de contato lida com todas as consultas de clientes de forma eficiente.
•
The company invested heavily in upgrading its contact center technology.
A empresa investiu pesadamente na atualização da tecnologia de seu centro de contato.