call center
US /ˈkɑːl ˌsen.tər/
UK /ˈkɑːl ˌsen.tər/

1.
call center, central de atendimento
an office where people answer questions or sell products by telephone
:
•
The customer service team works in the call center.
A equipe de atendimento ao cliente trabalha no call center.
•
Many companies outsource their customer support to a call center.
Muitas empresas terceirizam seu suporte ao cliente para um call center.