total quality management

US /ˌtoʊt̬l ˈkwɑːlət̬i ˈmænɪdʒmənt/
UK /ˌtoʊt̬l ˈkwɑːlət̬i ˈmænɪdʒmənt/
"total quality management" picture
1.

Pengurusan Kualiti Menyeluruh, TQM

a system of management based on the principle that every staff member must be committed to maintaining high standards of work in every aspect of a company's operations.

:
Our company implemented Total Quality Management to improve customer satisfaction.
Syarikat kami melaksanakan Pengurusan Kualiti Menyeluruh untuk meningkatkan kepuasan pelanggan.
TQM emphasizes continuous improvement and employee involvement.
TQM menekankan peningkatan berterusan dan penglibatan pekerja.