customer retention

US /ˈkʌstəmər rɪˈtɛnʃən/
UK /ˈkʌstəmər rɪˈtɛnʃən/
"customer retention" picture
1.

pengekalan pelanggan, retensi pelanggan

the ability of a company or product to retain its customers over some specified period

:
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Improving customer retention is key to long-term business growth.
Meningkatkan pengekalan pelanggan adalah kunci kepada pertumbuhan perniagaan jangka panjang.
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Our new loyalty program aims to boost customer retention.
Program kesetiaan baharu kami bertujuan untuk meningkatkan pengekalan pelanggan.
:
customer loyaltycustomer retention rateclient retentioncustomer lifetime value (CLV) improvementchurn reduction
:
retentioncustomercustomcustomizecustomscustomizationcustom-made