ombudsman

US /ˈɑːm.bədz.mən/
UK /ˈɑːm.bədz.mən/
"ombudsman" picture
1.

ombudsman

an official appointed to investigate individuals' complaints against maladministration, especially that of public authorities.

:
The citizen filed a complaint with the ombudsman regarding the delayed pension payments.
Warga negara mengajukan keluhan kepada ombudsman mengenai keterlambatan pembayaran pensiun.
The university has an ombudsman to handle student grievances.
Universitas memiliki ombudsman untuk menangani keluhan mahasiswa.