incompatibility

US /ˌɪn.kəmˌpæt̬.əˈbɪl.ə.t̬i/
UK /ˌɪn.kəmˌpæt̬.əˈbɪl.ə.t̬i/
1.

ketidakcocokan

the state of not being able to exist or work with another person or thing because of basic differences:

:
An incompatibility problem prevents the two pieces of software from being used together.