customer retention

US /ˈkʌstəmər rɪˈtɛnʃən/
UK /ˈkʌstəmər rɪˈtɛnʃən/
"customer retention" picture
1.

retensi pelanggan, pemertahanan pelanggan

the ability of a company or product to retain its customers over some specified period

:
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Improving customer retention is key to long-term business growth.
Meningkatkan retensi pelanggan adalah kunci pertumbuhan bisnis jangka panjang.
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Our new loyalty program aims to boost customer retention.
Program loyalitas baru kami bertujuan untuk meningkatkan retensi pelanggan.
:
customer loyaltycustomer retention rateclient retentioncustomer lifetime value (CLV) improvementchurn reduction
:
retentioncustomercustomcustomizecustomscustomizationcustom-made