TQM
US /ˌtiː kjuː ˈem/
UK /ˌtiː kjuː ˈem/
1.
Gestion de la Qualité Totale, TQM
Total Quality Management: a system of management based on the principle that every staff member must be committed to maintaining high standards of work in every aspect of a company's operations.
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The company implemented TQM to improve customer satisfaction.
L'entreprise a mis en œuvre le TQM pour améliorer la satisfaction client.
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TQM emphasizes continuous improvement and employee involvement.
Le TQM met l'accent sur l'amélioration continue et l'implication des employés.