call center
US /ˈkɑːl ˌsen.tər/
UK /ˈkɑːl ˌsen.tər/
1.
centre d'appels, centre de contact
an office where people answer questions or sell products by telephone
:
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The customer service team works in the call center.
L'équipe du service client travaille dans le centre d'appels.
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Many companies outsource their customer support to a call center.
De nombreuses entreprises externalisent leur support client vers un centre d'appels.