ustomer experience
US /ˈkʌstəmər ɪkˈspɪriəns/
UK /ˈkʌstəmər ɪkˈspɪriəns/
1.
experiencia del cliente
the sum of all experiences a customer has with a brand or company, from initial contact to post-purchase support
:
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Improving customer experience is key to retaining clients.
Mejorar la experiencia del cliente es clave para retener clientes.
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We aim to provide an excellent customer experience at every touchpoint.
Nuestro objetivo es proporcionar una excelente experiencia del cliente en cada punto de contacto.