concierge
US /kɑːn.siˈerʒ/
UK /kɑːn.siˈerʒ/

1.
conserje, portero
a person, especially in France, who lives on the premises of an apartment building or hotel and acts as a landlord's representative; a doorkeeper.
:
•
The hotel concierge helped us book a tour.
El conserje del hotel nos ayudó a reservar un tour.
•
She works as a concierge in a luxury apartment building.
Ella trabaja como conserje en un edificio de apartamentos de lujo.