Meaning of the word "contact center" in English
What does "contact center" mean in English? Explore the meaning, pronunciation, and specific usage of this word with Lingoland.
contact center
US /ˈkɑːntækt ˌsentər/
UK /ˈkɑːntækt ˌsentər/
Noun
1.
a central point from which all customer contacts are managed, including phone calls, emails, chats, and social media interactions
Example:
•
Our new contact center handles all customer inquiries efficiently.
•
The company invested heavily in upgrading its contact center technology.
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