ustomer experience
US /ˈkʌstəmər ɪkˈspɪriəns/
UK /ˈkʌstəmər ɪkˈspɪriəns/
名词
1.
客户体验
the sum of all experiences a customer has with a brand or company, from initial contact to post-purchase support
示例:
•
Improving customer experience is key to retaining clients.
提升客户体验是留住客户的关键。
•
We aim to provide an excellent customer experience at every touchpoint.
我们旨在在每个接触点提供卓越的客户体验。
在 Lingoland 学习这个单词