ombudsman
US /ˈɑːm.bədz.mən/
UK /ˈɑːm.bədz.mən/
1.
监察员, 申诉专员
an official appointed to investigate individuals' complaints against maladministration, especially that of public authorities.
:
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The citizen filed a complaint with the ombudsman regarding the delayed pension payments.
该公民就养老金支付延迟问题向监察员提出了投诉。
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The university has an ombudsman to handle student grievances.
该大学设有监察员处理学生申诉。