customer retention
US /ˈkʌstəmər rɪˈtɛnʃən/
UK /ˈkʌstəmər rɪˈtɛnʃən/
1.
客户留存, 客户保留
the ability of a company or product to retain its customers over some specified period
:
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Improving customer retention is key to long-term business growth.
提高客户留存率是企业长期增长的关键。
•
Our new loyalty program aims to boost customer retention.
我们新的忠诚度计划旨在提高客户留存率。