customer experience
US /ˈkʌstəmər ɪkˈspɪriəns/
UK /ˈkʌstəmər ɪkˈspɪriəns/
名词
1.
客户体验
the sum of all interactions a customer has with a company, from initial contact to post-purchase support, encompassing their perceptions and feelings about the brand
示例:
•
Improving the customer experience is crucial for retaining clients.
提升客户体验对于留住客户至关重要。
•
Our company focuses on delivering a seamless customer experience across all touchpoints.
我们公司致力于在所有接触点提供无缝的客户体验。
在 Lingoland 学习这个单词