contact center
US /ˈkɑːntækt ˌsentər/
UK /ˈkɑːntækt ˌsentər/
1.
联络中心, 客户服务中心
a central point from which all customer contacts are managed, including phone calls, emails, chats, and social media interactions
:
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Our new contact center handles all customer inquiries efficiently.
我们新的联络中心高效处理所有客户咨询。
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The company invested heavily in upgrading its contact center technology.
该公司在升级其联络中心技术方面投入巨资。