ustomer experience
US /ˈkʌstəmər ɪkˈspɪriəns/
UK /ˈkʌstəmər ɪkˈspɪriəns/
名詞
1.
客戶體驗
the sum of all experiences a customer has with a brand or company, from initial contact to post-purchase support
範例:
•
Improving customer experience is key to retaining clients.
提升客戶體驗是留住客戶的關鍵。
•
We aim to provide an excellent customer experience at every touchpoint.
我們旨在在每個接觸點提供卓越的客戶體驗。
在 Lingoland 學習這個單詞