ombudsman

US /ˈɑːm.bədz.mən/
UK /ˈɑːm.bədz.mən/
"ombudsman" picture
1.

監察員, 申訴專員

an official appointed to investigate individuals' complaints against maladministration, especially that of public authorities.

:
The citizen filed a complaint with the ombudsman regarding the delayed pension payments.
該公民就養老金支付延遲問題向監察員提出了投訴。
The university has an ombudsman to handle student grievances.
該大學設有監察員處理學生申訴。