live chat

US /ˈlaɪv tʃæt/
UK /ˈlaɪv tʃæt/
"live chat" picture
1.

即時聊天, 線上聊天

a system that allows customers to communicate directly with a company's customer service representatives through text messages on a website or app, in real time

:
I used the live chat feature on their website to get help with my order.
我使用了他們網站上的即時聊天功能來獲取訂單幫助。
Many companies offer live chat support for quick inquiries.
許多公司提供即時聊天支持以進行快速查詢。