customer retention
US /ˈkʌstəmər rɪˈtɛnʃən/
UK /ˈkʌstəmər rɪˈtɛnʃən/
1.
客戶留存, 客戶保留
the ability of a company or product to retain its customers over some specified period
:
•
Improving customer retention is key to long-term business growth.
提高客戶留存率是企業長期增長的關鍵。
•
Our new loyalty program aims to boost customer retention.
我們新的忠誠度計劃旨在提高客戶留存率。