customer experience
US /ˈkʌstəmər ɪkˈspɪriəns/
UK /ˈkʌstəmər ɪkˈspɪriəns/
名詞
1.
客戶體驗
the sum of all interactions a customer has with a company, from initial contact to post-purchase support, encompassing their perceptions and feelings about the brand
範例:
•
Improving the customer experience is crucial for retaining clients.
提升客戶體驗對於留住客戶至關重要。
•
Our company focuses on delivering a seamless customer experience across all touchpoints.
我們公司致力於在所有接觸點提供無縫的客戶體驗。
在 Lingoland 學習這個單詞