CRM
US /siː.ɑːrˈem/
UK /siː.ɑːrˈem/
縮寫
1.
客戶關係管理
Customer Relationship Management, a strategy for managing an organization's interactions with customers and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.
範例:
•
Our company implemented a new CRM system to improve customer service.
我們公司實施了一個新的客戶關係管理系統來改善客戶服務。
•
Effective CRM helps businesses build stronger relationships with their clients.
有效的客戶關係管理有助於企業與客戶建立更強的關係。
在 Lingoland 學習這個單詞