contact center
US /ˈkɑːntækt ˌsentər/
UK /ˈkɑːntækt ˌsentər/
1.
聯絡中心, 客戶服務中心
a central point from which all customer contacts are managed, including phone calls, emails, chats, and social media interactions
:
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Our new contact center handles all customer inquiries efficiently.
我們新的聯絡中心高效處理所有客戶諮詢。
•
The company invested heavily in upgrading its contact center technology.
該公司在升級其聯絡中心技術方面投入巨資。