TQM
US /ˌtiː kjuː ˈem/
UK /ˌtiː kjuː ˈem/
1.
Gestão da Qualidade Total, TQM
Total Quality Management: a system of management based on the principle that every staff member must be committed to maintaining high standards of work in every aspect of a company's operations.
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The company implemented TQM to improve customer satisfaction.
A empresa implementou o TQM para melhorar a satisfação do cliente.
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TQM emphasizes continuous improvement and employee involvement.
O TQM enfatiza a melhoria contínua e o envolvimento dos funcionários.