live chat
US /ˈlaɪv tʃæt/
UK /ˈlaɪv tʃæt/

1.
chat ao vivo, bate-papo ao vivo
a system that allows customers to communicate directly with a company's customer service representatives through text messages on a website or app, in real time
:
•
I used the live chat feature on their website to get help with my order.
Usei o recurso de chat ao vivo no site deles para obter ajuda com meu pedido.
•
Many companies offer live chat support for quick inquiries.
Muitas empresas oferecem suporte de chat ao vivo para consultas rápidas.