customer retention

US /ˈkʌstəmər rɪˈtɛnʃən/
UK /ˈkʌstəmər rɪˈtɛnʃən/
"customer retention" picture
1.

retenção de clientes, fidelização de clientes

the ability of a company or product to retain its customers over some specified period

:
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Improving customer retention is key to long-term business growth.
Melhorar a retenção de clientes é fundamental para o crescimento dos negócios a longo prazo.
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Our new loyalty program aims to boost customer retention.
Nosso novo programa de fidelidade visa impulsionar a retenção de clientes.
:
customer loyaltycustomer retention rateclient retentioncustomer lifetime value (CLV) improvementchurn reduction
:
retentioncustomercustomcustomizecustomscustomizationcustom-made