total quality management
US /ˌtoʊt̬l ˈkwɑːlət̬i ˈmænɪdʒmənt/
UK /ˌtoʊt̬l ˈkwɑːlət̬i ˈmænɪdʒmənt/
1.
전사적 품질 관리, TQM
a system of management based on the principle that every staff member must be committed to maintaining high standards of work in every aspect of a company's operations.
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Our company implemented Total Quality Management to improve customer satisfaction.
우리 회사는 고객 만족도를 높이기 위해 전사적 품질 관리를 시행했습니다.
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TQM emphasizes continuous improvement and employee involvement.
TQM은 지속적인 개선과 직원 참여를 강조합니다.
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