total quality management
US /ˌtoʊt̬l ˈkwɑːlət̬i ˈmænɪdʒmənt/
UK /ˌtoʊt̬l ˈkwɑːlət̬i ˈmænɪdʒmənt/
1.
総合的品質管理, TQM
a system of management based on the principle that every staff member must be committed to maintaining high standards of work in every aspect of a company's operations.
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Our company implemented Total Quality Management to improve customer satisfaction.
当社は顧客満足度を向上させるために総合的品質管理を導入しました。
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TQM emphasizes continuous improvement and employee involvement.
TQMは継続的な改善と従業員の関与を重視します。
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