ustomer experience
US /ˈkʌstəmər ɪkˈspɪriəns/
UK /ˈkʌstəmər ɪkˈspɪriəns/
1.
esperienza del cliente, customer experience
the sum of all experiences a customer has with a brand or company, from initial contact to post-purchase support
:
•
Improving customer experience is key to retaining clients.
Migliorare la customer experience è fondamentale per fidelizzare i clienti.
•
We aim to provide an excellent customer experience at every touchpoint.
Miriamo a fornire un'eccellente customer experience in ogni punto di contatto.