unhelpful
US /ʌnˈhelp.fəl/
UK /ʌnˈhelp.fəl/

1.
inutile, peu serviable
not helpful; not providing assistance or support
:
•
His comments were completely unhelpful.
Ses commentaires étaient complètement inutiles.
•
The instructions were so unhelpful that I couldn't assemble the furniture.
Les instructions étaient si inutiles que je n'ai pas pu assembler les meubles.