ombudsman

US /ˈɑːm.bədz.mən/
UK /ˈɑːm.bədz.mən/
"ombudsman" picture
1.

ombudsman, médiateur

an official appointed to investigate individuals' complaints against maladministration, especially that of public authorities.

:
The citizen filed a complaint with the ombudsman regarding the delayed pension payments.
Le citoyen a déposé une plainte auprès de l'ombudsman concernant les retards de paiement des pensions.
The university has an ombudsman to handle student grievances.
L'université a un ombudsman pour traiter les plaintes des étudiants.