help desk
US /ˈhelp desk/
UK /ˈhelp desk/
1.
service d'assistance, support technique
a service that provides information and support to computer users, especially within a company or organization
:
•
I called the help desk to report a problem with my software.
J'ai appelé le service d'assistance pour signaler un problème avec mon logiciel.
•
Our company provides 24/7 help desk support for all employees.
Notre entreprise offre un support service d'assistance 24h/24 et 7j/7 à tous les employés.