inefficiency

US /ˌɪn.ɪˈfɪʃ.ən.si/
UK /ˌɪn.ɪˈfɪʃ.ən.si/
1.

sự kém hiệu quả

a lack of organization or skill that wastes time, energy, money, etc., or methods or actions that waste time, etc. in this way:

:
They were accused of gross inefficiency in their handling of the case.