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Customer Service 2 Vocabulary Set in Customer Service: Full and Detailed List

The 'Customer Service 2' vocabulary set in 'Customer Service' is carefully selected from standard international textbook sources, helping you master vocabulary in a short time. Comprehensive compilation of definitions, illustrative examples, and standard pronunciation...

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brand loyalty

/ˈbrænd ˌlɔɪ.əl.ti/

Example:

Building strong brand loyalty is crucial for long-term business success.

customer-oriented

/ˈkʌstəmər ˌɔːriəntɪd/

Example:

Our company has a strong customer-oriented approach.

problem-solving

/ˈprɑː.bləmˌsɑːl.vɪŋ/

Example:

Effective problem-solving skills are essential in any career.

customer advocacy

/ˈkʌstəmər ˈædvəkəsi/

Example:

Strong customer advocacy is crucial for building a reputable brand.

client account

/ˈklaɪ.ənt əˌkaʊnt/

Example:

The accountant reviewed the client account to ensure all transactions were recorded correctly.

service agreement

/ˈsɜːr.vɪs əˈɡriː.mənt/

Example:

Before starting the project, we need to sign a service agreement.

customer service representative

/ˈkʌstəmər ˈsɜːrvɪs ˌrɛprɪˈzɛntətɪv/

Example:

The customer service representative helped me resolve my issue quickly.

customer relationship management

/ˌkʌstəmər rɪˈleɪʃənʃɪp ˈmænɪdʒmənt/

Example:

Effective customer relationship management is crucial for business growth.

self-service

/ˌselfˈsɝː.vɪs/

Example:

The gas station offers self-service pumps.

escalation

/ˌes.kəˈleɪ.ʃən/

Example:

The escalation of violence in the region is alarming.
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