Meaning of the word "ustomer experience" in English

What does "ustomer experience" mean in English? Explore the meaning, pronunciation, and specific usage of this word with Lingoland.

ustomer experience

US /ˈkʌstəmər ɪkˈspɪriəns/
UK /ˈkʌstəmər ɪkˈspɪriəns/
"ustomer experience" picture

Noun

1.

the sum of all experiences a customer has with a brand or company, from initial contact to post-purchase support

Example:
Improving customer experience is key to retaining clients.
We aim to provide an excellent customer experience at every touchpoint.
Learn This Word at Lingoland