onboarding
US /ˈɑːn.bɔːr.dɪŋ/
UK /ˈɑːn.bɔːr.dɪŋ/

1.
the process of integrating a new employee into an organization or familiarizing a new customer or user with a product or service
:
•
The company has a comprehensive onboarding program for all new hires.
•
Effective customer onboarding is crucial for product adoption.