Meaning of the word "live chat" in English

What does "live chat" mean in English? Explore the meaning, pronunciation, and specific usage of this word with Lingoland.

live chat

US /ˈlaɪv tʃæt/
UK /ˈlaɪv tʃæt/
"live chat" picture

Noun

1.

a system that allows customers to communicate directly with a company's customer service representatives through text messages on a website or app, in real time

Example:
I used the live chat feature on their website to get help with my order.
Many companies offer live chat support for quick inquiries.
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