Meaning of the word "customer service" in English

What does "customer service" mean in English? Explore the meaning, pronunciation, and specific usage of this word with Lingoland.

customer service

US /ˈkʌs.tə.mər ˌsɜːr.vɪs/
UK /ˈkʌs.tə.mər ˌsɜːr.vɪs/
"customer service" picture

Noun

1.

the assistance and advice provided by a company to those people who buy or use its products or services

Example:
Good customer service is essential for retaining clients.
I had to call customer service to resolve the issue with my order.
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